Privacy Policy

Introduction

Silver Shroud Pty Ltd (ABN 12 345 678 901) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

By using our website or services, you consent to the practices described in this policy.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Name and contact details (email address, postal address)
• Property address for service delivery
• Details about your renovation requirements
• Communication preferences
• Payment information when processing transactions

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on site
• Referring website addresses
• Device information

How We Use Your Information

We use the information we collect to:

• Respond to enquiries and provide quotes
• Deliver and manage our renovation services
• Communicate about project progress
• Send relevant updates and promotional materials (with your consent)
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

• To trusted subcontractors who assist in delivering our services
• To comply with legal requirements or court orders
• To protect our rights, property, or safety

All third parties are required to handle your information in accordance with this privacy policy.

Data Security

We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt out of marketing communications

Cookies

Our website uses cookies to enhance your browsing experience. Please refer to our Cookies Policy for detailed information.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: [email protected]
Address: 42 Victoria Street, Surry Hills NSW 2010