Last updated: January 2024
Silver Shroud Pty Ltd is committed to protecting the personal data of all individuals, including those in the European Union (EU) and European Economic Area (EEA). This page outlines our compliance with the General Data Protection Regulation (GDPR).
While Silver Shroud is an Australian company primarily serving Australian customers, we recognise the importance of data protection for all visitors to our website and have implemented measures consistent with GDPR principles.
Silver Shroud Pty Ltd acts as the data controller for personal information collected through our website and services.
Contact details:
Silver Shroud Pty Ltd
42 Victoria Street, Surry Hills NSW 2010
Email: [email protected]
We process personal data based on the following legal grounds:
If you are located in the EU or EEA, you have the following rights regarding your personal data:
You have the right to request copies of your personal data. We may charge a small fee for this service if requests are excessive.
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
You have the right to request that we erase your personal data under certain conditions, such as when the data is no longer necessary for the purpose it was collected.
You have the right to request that we restrict the processing of your personal data under certain conditions.
You have the right to object to our processing of your personal data under certain conditions, particularly for direct marketing purposes.
You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at:
Email: [email protected]
Subject line: GDPR Data Request
We will respond to your request within one month. If your request is complex or we receive a large number of requests, we may extend this period by a further two months, in which case we will notify you.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Retention periods vary depending on the type of data and its purpose:
As an Australian company, data may be transferred to and stored in Australia. We ensure that any international data transfers comply with applicable data protection laws and that appropriate safeguards are in place.
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. For EU residents, this would be the data protection authority in your country of residence.
We encourage you to contact us first so we can address your concerns directly.
We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.
For any questions regarding GDPR compliance or to exercise your rights:
Email: [email protected]
Address: 42 Victoria Street, Surry Hills NSW 2010